Call Center Representative

• Respond promptly to customer inquiries
• Communicate with customers through various channels
• Acknowledging and resolving customer complaints.
• Maintain records of customer interactions, transactions, comments and complaints
• Provide solutions to customer issues
• Maintain a positive, empathetic and professional attitude toward customers at all times
• Maintain customer satisfaction and provide excellent customer service

• Should be a graduate from a recognized institution
• At least 1 year of related working experience
• Excellent communication and interpersonal skills
• Must be able to handle high-stress situations and work in a fast-paced environment
• Strong problem-solving skills
• Should be able to multitask and manage time effectively
• Good computer skills required
• Must be able to work flexible hours
• Any gender can apply

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