Senior Operations Specialist at Bolt
Bolt,
- Kenya
- Permanent
- Full-time
- Creating and optimising processes - efficiency is our priority; you will help us find the most efficient way to run operations.
- Analysing data - you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation.
- Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements.
- Hands-on supply management in Kenya- working autonomously and taking initiatives through the stages of driver acquisition, conversion and retention.
- Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges.
- You have 3+ years experience in operations, analytics, or a similar field
- Experience in team management and project management will be added advantage
- You are a strong collaborator with excellent communication skills (both verbal and written) in English & Swahili
- You are highly analytical and have a data-driven mindset with excellent Excel skills
- You are a hustler, not stopping after several obstacles a day
- You are passionate about new technologies and ride-hailing
- You have a strong motivation to solve problems creatively and efficiently
- You thrive in a fast-paced environment
- You are detail-oriented and organised
- You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
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