Team Leader for Application Production Support

BNP Paribas

Warszawa, mazowieckie
Stała
Pełny etat

22 dni temu

About UsBNP Paribas GroupAt the BNP Paribas Group we have 200 years of experience in banking. Since 2008, the Polish Branch of BNP Paribas S.A. has been based at the heart of Warsaw, providing a number of financial services and products on a global basis.We are more than a bank!We're building an International Financial IT Hub, called B-INFINIT. We're covering tech needs in securities services, global banking and IT production. Our vision is to become a reliable technology partner to our business and an attractive place to work, driven by a culture of innovation, technical competence and quality. Join B-INFINIT by BNP Paribas and LET'S TECH!Team Leader for Application Production SupportMiejsce pracy: WarszawaCheck our career offer and LET'S TECH!We have one vision. To B-one of a kind. To #B-one-of-a-kind and become a reliable technology partner to our business and an attractive workplace, driven by a culture of innovation, technical competence and quality. B-INFINIT by BNP Paribas.Application Support mission is to provide technical and functional support to users of the banks several applications. In this role you will guide, develop and empower team members, focusing the attention on their individual skillset, aspirations and development needs, in order to capacitate them to the current role and future challenges (20%) and provide support to user's requests; incident, problem, and change management; coordination with other levels of support (ADM, Production, others) (80%)Requirements:

Technical: Master SQL / PL is a must , Java, Unix would be an asset
Material : Databases (Oracle, SQL Server, Unix/Linux scripting (ksh)
Software : Webshere (WSTX), MQ Series, schedulers (Control-M)
min 3 years as a TL for APS type of the team
Languages : English mandatory

Responsibilities:

Management of all team members and organization related topics: workload planning (including management of staff holidays, absences, back-ups schemes), follow up on recruitment processes, mobility's, and newcomers; evaluate daily work and write annual appraisals;
Be an active contributor in the development of new projects and stakeholder's relationship, while acting as well in the support of transversal projects designed to foster the overall efficiency objectives
Provide support to users of the systems in a timely and efficient manner
Build and maintain a knowledge base regarding support issues and their resolution
Build a working knowledge of the systems and business area in order to provide a high level of support
Processes requests for specific actions (processing, extraction, specific work, etc.)
Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting
Prepare environments for releases and ensuring that the implementation and pre-production tests are carried out

Benefits * Co-financed sports activities (Multisport)

Private medical care (Luxmed)
Hybrid work opportunities
Life insurance (UNIQA)
Co-financed language courses
Sharing the costs of professional training & courses
Extensive internal training programme
Career development opportunities
Pre-paid monthly wallet for lunch
Corporate products and services at discounted prices
Co-financed tickets to the cinema and theatre
Corporate sports team
Opportunity to obtain professional certifications
Extra social benefits and retirement pension plan
Charity initiatives
Regular integration events
Modern, eco-friendly office
Stable employment, with full-time job contract

Recruitment Process * Send us your application

Let's have a short phone call
Meet with your potential manager
Meet with the recruiter
Decision stage

Why is it worth to
TECH with us?B-GLOBALJoin a team that thinks and acts across borders, and not just geographical ones. Become a part of a larger whole, that is international in spirit and keeps up with the latest trends and expectations. B-GLOBAL!B-EXCEPTIONALDevelop your skills and interests in your own way! With every day, you will have a chance to better yourself in an environment that nurtures uniqueness. B-Exceptional!B-INSPIREDFind the key to a fully appeased professional life. Fulfill your ambitions thanks to the scale and possibilities of the projects and modern, out-of-the-box thinking. Technological infrastructure at the highest level, the prospect of joining something new and building our Hub from scratch should help you B-INSPIRED!B-VISIONARYThe vision of not only our team but of the organization as a whole is to be a reliable technology partner to business, driven by a culture of innovation, technical competence, and quality. We are building our activity around agility, cooperation, continuous learning, and a customer-oriented approach. Become a part of our vision. B-VISIONARY!B-Infinit by BNP Paribas Let's TECH!Follow us!BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please attach the below clause to your application:I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018 (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

BNP Paribas

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