Business Developer: Capital (1x Gold, 1x Platinum)

• Bachelors degree or relevant trade

• Minimum 3 years’ experience in the Mining Industry

• Essential: must have experience in capital equipment sales, mobile machinery technics, their mining application and commercial competence

• Management of Key customer relationships

• Developing solutions to solve their mining production and safety problems by profitably selling the company’s capital equipment and service products fit for their purpose.

• To ensure all aspects of customer relationships are maintained in good order through continual interaction, relationships and network building by solving queries, operational issues and product support.

• To commit to, develop, grow and achieve established sales targets, understand the customer buying cycles and forecast future sales.

• Thoroughly and with confidence, know and sell the products, their application and changing market driven technologies.

• Agree to and accept the executive responsibility with accountability for allocated key customer relationships, maintaining effective and reliable long-term relations.

• Successfully achieve established sales targets and goals, including margins with accurate achievable forecasts.

• Assume the lead project management role in developing and managing service and product support interventions including product trials and performance tests etc.

• Know the products thoroughly, their applications, features, benefits to develop sound value propositions.

• Commit to and take responsibility for ensuring aftermarket product support with each Key customer, attend regular meetings and become involved in the project management of service and aftermarket support initiatives and approved sales strategies.

• Visit underground operations to review the products in operation, determine the customer satisfaction and production performance according to their expectations, offer solutions for improvement and future innovation.

• Identify and rapidly respond to business opportunities that align with our strategies, goals and objectives.

• Develop and build a network of customers and other people that provide accurate and meaningful market information and statistics.

• Learn and understand fully how the customers’ business functions, where the weaknesses and threats are and potential opportunities.

• Optimise existing sales and pursue new sales opportunities

• Monitor customer base and seek new profitable sales opportunities.

• Understand the customers’ business dynamics through study of site conditions, published reports and information, mineral product demand and pricing and other information

• Respond rapidly to market demand, and new opportunities, VMI, consignment stock, stores establishment, and controls. Take initiative and drive to completion.

• Understand opposition pricing, relationships, sales and service practices, any advantages they offer over our goods and services. I.e. pricing, delivery time, quality, availability etc.

• Develop an opposition data base and SWOT analysis of the business for discussion and counter strategy initiatives.

• Understand each customers buying cycle, opex and capex budgets and purchasing triggers with potential business opportunities.

• Understand the sales demand from each customer, by product line.

• Manage all your customer debt and outstanding debtors on a monthly basis.

• Institute audit processes and advise customers on maintenance best practices, and repair kits to optimise machine performance.

• Adhere and administer the company warranty procedure

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