General Manager
Nationwide Platforms
- Cardiff
- Permanent
- Full-time
- Effectively manage the business development and operating requirements of the defined business area to deliver the company's goals in terms of profitability and market leadership.
- Define and agree annual business plans including business development, sales and service delivery targets that generate the business and financial results consistent with overall UK business objectives.
- Establish strong people management practices across the area to attract, develop and retain key skills and competencies required for business performance.
- Position and promote the Nationwide Platforms brand image in the area as the preferred powered access business.
- Ensure first class service levels and that all customer related KPI's are met.
- Work in co-operation with the Sales Leadership team to agree trade-off between sales volumes and margins and pricing policies that match long term business objectives with tactical flexibility at client, channel and equipment level.
- Manage the improvement of depot cluster profitability by creating an incremental improvement programme, focussing on improving the key operational drivers to drive effectiveness and efficiency of the depot(s).
- Ensure the assets of the depot cluster are used effectively to achieve the budgeted OCF.
- Ensure all additional revenue streams at depot level are capitalised and establish measurable objectives where they full below business expectations.
- Strong sales and/or operational leadership experience.
- Previous P&L ownership and management.
- Previous budgetary management experience.
- Ability to communicate with internal and external customers to resolve issues or queries satisfactorily.
- Driven and motivated individual with strong interpersonal skills to communicate at all levels; open minded with a strong communication skills at all levels.
- Strong data analysis skills with the ability to spot trends and interpret data.
- Proven experience of influencing at a senior level.
- The ability to clarify goals and objectives to work to an agreed pattern of output and to prioritise tasks and activities.
- The ability to maintain and improve business processes and structure.