Deputy General Manager - Project & Offer Quality

• Experience in New Product development processes and hands-on knowledge on PMP lifecycle.
• Ensuring that the 'Voice of the Customer' is well collected, analyzed, ranked and taken into account across the project lifecycle.
• Set the Project Quality Goals, based on the project requirements.
• Translate the quality objectives listed in the requirements into quality commitments to be met in the project & validate consistency of project quality plans.
• Tracking and reporting of Project Quality goals & metrics, highlight the risks or gaps to the project to the stakeholders.
• Facilitate Project Quality reviews with support from Project manager.
• Co-pilot the project with Project Manager for project success, with right product quality and customer satisfaction.
• Follow the progress of Quality Plan with the respective functions.
• Challenge the functions on the Quality of their decision files.
• Ensure Quality checks are in place (in terms of documentation, Design and test Methodology)
• Ensure the Change Control Board is effectively managed and the outcome is effectively communicated to the Key stake holders.
• Ensure that the DFMEA points identified during the early phase of the project are deployed in Product and in technical publication.
• Perform Project Requirements Management, Feasibility Study and Functional Testing.
• Formulate a ‘GO / No-GO’ opinion based on the Quality risks at each Project step.
• Conduct Peer reviews on deliverables of each project stage gate
• Ensures that the Offer quality is built-in to reach the satisfaction of the future customers.
• Review of the Verification & Validation test plan for projects.
• Drive Offer Safety requirements on projects & ensure compliance.
• Strong experience/skills in Design for Reliability, 8D problem solving, APQP, Ishikawa, FMEA, FTA.
• Working knowledge on Six Sigma tools & methodology (DFSS / DMAIC).
• Perform QMS compliance audits & ISO 9001 internal audits on projects and report the findings to management.
• Lead Continuous Quality improvement activities.

• Collect and analyze all data relative to the range quality on a worldwide scope, with a specific focus on customer experience.
• Define the Offer Quality Performance targets and manage the execution of the improvement plan in coordination with Plants and Partners.
• Review Offer performance and manage the performance gaps (surveillance plan, etc..).
• Guarantee Customer Satisfaction, quality and efficiency of Offer evolution actions, challenging on the quality of deliverables.
• Define the quality priorities and contribute to range strategy by a strong presence in Boards Of Change.
• Create and oversee implementation of Offer Quality Assurance Plans.

• Strong interpersonal skills, with passion for Customers and Quality.
• Able to work effectively in a multicultural environment & with cross-functional teams.
• Demonstrate good Analytical and problem-solving skills.
• Influencing & Convincing skills, across different levels of the organization.
• Experience in Change management & implementation methodology.
• Excellent Communication skills (written & verbal).
• Self-driven candidate.

Schneider Electric