IT Systems Engineer II, Device Management
Trustpilot
- London
- Permanent
- Full-time
- Manage the entire lifecycle of Trustpilot's corporate devices through Jamf and Intune.
- Develop and operate cloud network services and infrastructure (Cloud VPN, Cloud Certificate Enrollment service, and monitoring solutions).
- Configure and implement scalable SaaS solutions (requirements gathering, architecting, configuring, and team training).
- Create and maintain technical documentation of systems and processes.
- Investigate system and security alerts and provide incident response.
- Handle tickets of incidents and Service Desk escalations.
- Participate in the on-call incident response rotation outside of regular business hours.
- Establish and develop relationships with internal and external stakeholders.
- Participate in internal and cross-functional projects involving stakeholders of all levels.
- Strong working knowledge with MDM technologies, including device enrollment, configuration management, application deployment, and security policy enforcement
- In Depth knowledge of macOS and Windows management
- Knowledge of enterprise SaaS solutions (e.g. Slack, Google Workspace, Microsoft Entra ID, Zoom)
- Solid understanding of core network technologies, including wireless networking principles, VLAN, DHCP, and DNS
- Ability to work independently and in a team environment
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle to work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
- Independent financial advice and free standard professional mortgage broker advice