Night Manager
Accor
- Australia
- Permanent
- Full-time
- Provide supervision and support to all department team members
- Be responsible for the reception desk and processing of night audit and nightly reports
- Assist security with monitoring hotel building
- Aid in the operations for the day team to ensure exceptional service is provided around the clock
- Handle all guest queries, effectively managing all types of guest feedback
- Work the unique overnight shifts at our hotel from 11pm - 7am
- Excellent communication, interpersonal and time management skills
- A hands on and approachable management style
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- First aid qualified
- Hold a valid Victorian RSA
- Free on-site car park while on duty.
- Free access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- Reward and recognition celebrations and activities.
- Discounted rates to nearby fully equipped gym.
- Ongoing training and career development opportunities.
- Work along-side experienced and dedicated professionals
- Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.