Front Office Supervisor
Dalata Hotel Group
- Brighton
- Permanent
- Full-time
- Competitive salary
- Be the guest experience
- Paid day off on your birthday!
- Delicious staff meals
- Ongoing learning and progression opportunities through unique and recognised training programs
- Reward and recognition for your achievements
- Collaborative team environments
- Employee engagement schemes
- Objective, supportive and fair working environment – we believe in having your say
- A company that genuinely strives to provide a work life balance
- Employee discounts and facility use
- Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay rom all department personnel.
- Assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
- Assist in efficiently and effectively controlling front office departmental operations.
- Work with the management team to ensure strong morale amongst the team at all times.
- 6 - 12 months experience in a similar role.
- Excellent organisational skills and the ability to oversee & delegate work to others.
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their own initiative, as well as being capable of working as part of a team.