Appointment Setter Manager
Vivint
- Silver Spring, MD
- Permanent
- Full-time
- Forbes' "Best Home Security Company of 2022"
- Forbes' "Best Employers for Diversity 2022"
- Newsweek's Top 100 "Most Loved Workplaces" in 2021
- Inc Magazine's "Best Led Companies" list
- Lead and manage a team of Appointment Setters to achieve performance goals.
- Develop and implement training programs to increase the team's skills in setting appointments and customer engagement.
- Establish and maintain KPIs to measure the team's performance.
- Work closely with sales team to keep strategies in line with the business' goals.
- Go door-to-door to prospect and schedule appointments for our Solar Experts.
- Provide regular reporting to senior management.
- Mentor and motivate team members by creating a positive and hard-working team culture.
- Experience in managing an appointment setting team or outbound calling team is a plus.
- Excellent communication and interpersonal skill.
- Strong leadership and people management skills with the ability to inspire and lead a team to success.
- Reliable source of transportation.
- Salary + Commission
- Commission based on performance