Data Center IT Support Engineer
Amazon
- Auckland
- Permanent
- Full-time
- Maintain a high level of system (Server/Network) reliability by prioritising and resolving trouble tickets efficiently
- Share knowledge and help educate less technical staff on the best practices in Data Center Operations
- Be a technical escalation point for other team members
- Participate in and deliver on high impact projects
- Contribute to, and improve on operational efficiencyAbout the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Auckland, NZLBASIC QUALIFICATIONS- 3+ years of server hardware management, network management and troubleshooting experience
- Experience with Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
- Experience with storage subsystems
- Strong Linux administration knowledge and experience.PREFERRED QUALIFICATIONS- Associate's degree or higher in an IT-related field with applicable certifications or/and equivalent professional or military experience
- Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)
- Networking experience with CCNA and/or Network+ certificationsAdditional role requirements
- This role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely
- 24/7 shift coverage is required and includes 12 hour rotating shifts. This may change based on the future needs of the business
- Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle.Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.