Senior Refrigeration Engineer - Middlesbrough
PDA Search and Selection
- Middlesbrough, North Yorkshire
- £50,000-54,999 per year
- Permanent
- Full-time
- Represent the company in a professional manner at all times and develop a good working relationship with the Site and Maintenance Technicians and the customer’s employees.
- Ensure that all sites are covered for maintenance services, including Reactive and PPM.
- Provide technical support and coaching to Regional Site & Maintenance Technicians.
- Ensure under performance on KPI’s is understood and action plans are in place to drive improvement.
- Support the Divisional Account Manager on all technical, people and FM process issues.
- Provide cover for Divisional Account Manager during times of absence, holidays and meetings.
- Complete specified reports and compliance documentation and take action on any issues raised
- Audit FM documentation and action on any non-compliance issues.
- Deal promptly with all Help Desk calls and ensure that the issues are resolved effectively, escalating where necessary to the appropriate management level.
- Attend / hold meetings (in line with meeting schedule) with line manager and technicians to communicate and City communications.
- Regularly communicate with the customer on all FM activity.
- Compliance with all of City policies and procedures.
- Participate in the recruitment and selection process of Technician vacancies.
- Comply with health & safety legislation and Company processes
- Carry out any reasonable management request.
- NVQ in Refrigeration or equivalent
- City and Guilds 2079 refrigerant handling
- 5 Years of refrigeration experience ideally
- Ability to maintain and repair a range of electrical and mechanical equipment, e.g. fans, pumps and compressors
- A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable; and PPM and compliance background
- Previous experience of effectively leading and managing a team is essential
- Previous experience of developing client relationships at a senior level would be advantageous
- Excellent planning, organising, prioritisation and project management skills
- Strong results focus, takes accountability for own performance and that of the team
- Effective problem-solving and decision-making
- Highly flexible and self-starting. The role will have many challenges and a flexible approach will be needed.