Fundraising Database Assistant
St David Recruitment Services
- Cardiff
- £23,158 per year
- Permanent
- Part-time
Cardiff
Part Time - 15 hours (over 2 or 3 days as required)
Permanent
Salary - £23,158 pro rataOur client is looking for a Fundraising Database Assistant to join their team on a permanent basis.Benefits28 Days annual leave + Bank Holidays (pro rated)Birthday offPension 5% contributionLife Assurance PolicyFree onsite parkingEssential
- Previous admin experience
- Experience of using a CRM database
- Experience of using Excel
- Experience of working in a busy office environment
- Dealing with queries from the general public
- Previous experience of working for a Charity
- Welsh speaking
- Undertake all aspects of the receipt, batching, checking and processing of donations to our client from individuals, trusts, businesses and community groups by cash, credit card, online payments and charity vouchers utilising our CRM, Raisers Edge according to best practice guidance and liaising with finance and fundraising teams as required.
- Undertaking all aspects of thanking procedures for donations including use of Raisers Edge database, Microsoft Office packages and internal communications systems, liaising with the fundraising and finance teams, as required
- Under the guidance of the Fundraising Database Coordinator, issue ad hoc non-standard letters in response to supporter communications
- Ensuring that supporter details and contact histories are accurately maintained and updated on the Raisers Edge database
- Accurately process event registrations through Raisers Edge including any sponsorship payments, ticket fees paid and monies raised at the event
- Send Certificates of Achievement to key supporters on completion of their fundraising, in collaboration with the fundraising team
- Support the fundraising team with the production and distribution of mailings, including putting together accurate mailing lists, printing the mailings and arranging specific postal collections
- Taking incoming enquiries from supporters who wish to fundraise in aid of our client, host collection boxes, or provide any other kind of support, liaising with other members of the team as appropriate
- Identifying and recommending opportunities to improve either efficiency or effectiveness of donor recognition systems
- Maintain confidentiality at all times and adhere to all of the Charity's policies and procedures, as well as GDPR laws and Fundraising Regulatory guidance
- Undergo appropriate training on the Raisers Edge database, as directed by the Fundraising Database Coordinator
- Work in a systematic and logical way, providing regular updates to the Fundraising Database Coordinator
- Any other appropriate duties as directed by the Fundraising and Marketing Director