Key Worker
The Growth Company
- Manchester
- £28,420 per year
- Permanent
- Full-time
- Generate new referrals by promoting the program and building relationships with community partners.
- Conduct thorough needs assessments with participants to develop personalised support and training plans.
- Provide one-on-one guidance at intake meetings and follow-up appointments, as well as group sessions.
- Coordinate referrals to specialist external provision where appropriate/relevant like colleges, training providers, and employers to support skills development, certification, and progression to employment, education/training, or further ongoing support.
- Utilise knowledge of the local labour market, health landscape and public service system and how to access, prioritise and sequence the right interventions.
- Collaborate with a team to design and deliver advice, guidance, and training aligned with participants needs and barriers.
- Utilise a varied menu of engaging interventions which will address the most significant or pressing barriers that a participant is facing and help them on their pathway into employment (where this is right for the individual), education/training or further ongoing support.
- Partner with outside organisations to compliment, not duplicate, existing support participants have received from other programs.
- Ability to network and promote the organisation.
- Negotiation skills and the ability to challenge.
- Ability to work to Key performance indicators and challenging targets.
- Time management and strong organisation skills.
- Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security.
- Knowledge of Support services in the local area and how to refer to them.
- Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries.
- Good knowledge of welfare to work and the customer base.
- Ability to identify individuals’ needs, refer them to other wrap around support services (e.g., debt, health, dependency, housing) and help tackle their wider barriers to employment.
- Ideally working in training, guidance, advice & counselling environments.
- Good knowledge of training, education, and employment opportunities.