Technical Support Engineer Ii - Vsan & Vsphere
VMware - Heredia
over the first 6-12 months you will work toward completing? ** As a Level 2 Technical Support Engineer... you manage your first customer interaction solo! - As your Level 2 Technical Support Engineer skills expand...
January 4
Senior Tech Support Engineer - Virtualization
Cloud Software Group - Heredia
skills and technical knowledge. Isolates, analyzes, and provides resolution to customer issues. Supports clients that can... issues and business impact which may require collaboration with more senior-level team members or other vendors Gives...
January 4
Tech Support Engineer - Virtualization
Cloud Software Group - Heredia
and their integration into customer environments using fundamental troubleshooting skills and technical knowledge to isolate, analyse... to the Citrix knowledge base in the form of new or updated technical articles/documents focused on issue resolution...
January 4
Manager, Technical Support Management-UX
ServiceNow - Heredia
better for everyone. Job Description What you get to do in this role: Profound knowledge and experience in managing and exceeding Support KPI’s and critical Technical... Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc. Lead efforts to hire, develop, and build a technical team...
December 19
Manager, Technical Support Management-UX
ServiceNow - Heredia
better for everyone. Job Description What you get to do in this role: Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical... Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc. Lead efforts to hire, develop, and build a technical team...
December 19