Field Service Technician I
IGT
- Kingston upon Thames
- Permanent
- Full-time
- Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
- Provides preventative and corrective maintenance to IGT’s equipment at retailer locations within Jamaica.
- In conjunction with Comms Tech solves communication problems at retailer locations.
- Evaluate and grade new and existing sites in accordance with established practices and directives from IGT.
- Promptly remove and relocate IGT equipment and peripherals at retailer locations.
- Maintain inventory of equipment and its location in the corresponding area of the division.
- Assists and answers inquiries from retailers on policies and procedures related to Lottery programs.
- Assists in the implementation of activities aimed at increasing Agent sales for all Lottery Products.
- Delivers in the most detailed, punctual and effective manner all requested / required forms and reports
- Accurately record and report in a timely manner in accordance with established and required manner / medium all field activities.
- Adhere to IGT's vehicle policy regarding the use and maintenance of the company vehicle; this includes performing scheduled preventative maintenance activities.
- Good communication skills
- Good health/vision/manual dexterity/mobility
- Alertness/Awareness
- The ability to communicate well with people
- Displays consistently good time keeping and punctuality habits
- Professional work ethics and civility towards staff and the public is maintained
- Technician’s Certificate in Electronics/Telecommunications field
- Good social skills
- Minimum of at least one year’s work experience in related field
- Have a valid General Driver’s License and a good driving record
- Be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds
- Ability to use, repair and maintain machines and tools
- A good knowledge of the roads and districts in Jamaica
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership