AMXL FC Area Manager
Amazon
- Cairo
- Permanent
- Full-time
Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Ops Integration team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?
Join the Ops Integration team as an Area Manager. As an Area Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.
Roles and Responsibilities:
1. Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers
2. Monitor operations of the assigned sites and suggest & deploy improvements
3. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
4. Train & direct associates for action and conformance of norms & practices
5. Audit the sites for various operational conformances, restrictions and norms
6. Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
7. Identify useful data accumulated from multiple sources and take necessary actions
8. Foresee implications based on current data and trends
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.We are open to hiring candidates to work out of one of the following locations:Cairo, EGYBASIC QUALIFICATIONS- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience