Sales Support Specialist
ABB
- Xiamen, Fujian
- Permanent
- Full-time
- Formulating competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation. Ensurng tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate tech. & commercial proposals
- Managing the preparation of all tendering proposal (e.g. developing proposal structure, defining the most suitable contents(s)), documentations (e.g. total price, tech. spec. certifications etc.) and if necessary project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions
- Offering technical advice and provides comment on enquiry specifications for customers/channels/Sales Engineers with regard to ABB products/systems/ applications. Provides technical support during the technical meeting, product presentations and negotiations;
- Collecting and archiving documentation regarding the offer/order and records assumptions and decisions taken during the development process. Regularly reports the status of the bids/estimates/quotations using defined tools and collects and analyses the reasons for tenders being lost and won
- Identifying potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels. Providing information and/or participates in the Risk Review process in accordance with ABB policy
- Being responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements
- Establishing and maintaining effective customer relationships to understand customer needs. Ensuring a positive customer experience throughout the sales process. Providing any necessary technical support to Sales Managers during technical meetings with customers
- Bachelor’s degree or above
- Minimum 5 years working experience in related field
- Familiar with electricity standard, ie. MV/LV Switchgear, eHouse, and electric automation & digitalization preferred
- Outstanding communication and interpersonal skills expected
- Have good team work spirit
- Good English and computer level
- Life insurance
- Disability insurance
- Accident insurance
- Sick pay
- Meal allowance