Transit Operator (Specialized & Conventional) - Part-Time
City of Thunder Bay
- Thunder Bay, ON
- Permanent
- Part-time
- Provides excellent customer service and public relations to transit customers and the general public.
- Operates City buses and/or vans and transports passengers safely according to Thunder Bay Transit and Lift+ routes, schedules and procedures.
- Transports and assists passengers with accessibility needs, which under the specialized service program may include escorting/providing assistance to passengers door-to-door and maneuvering & securing mobility devices such as wheelchairs.
- Responsible for collecting fares, ensuring the safety of all passengers and documenting all incidents.
- Responds to customer inquiries concerning transit services; provides information and assists passengers in a courteous manner.
- Grade 12 education
- Frontline customer service experience, where dealing with the public (face to face/over the phone) is a major part of the job responsibilities.
- Familiarity with city streets and area would be an asset.
- Must have the ability to effectively evaluate customer related situations and determine the best course of action.
- Within 15 working days of receiving a conditional offer of employment, must successfully obtain a written beginner’s licence for an Ontario “C” Class drivers licence with a “Z” endorsement.
- After training, must obtain and maintain an Ontario "C" class licence with a ‘Z’ endorsement.
- Experience your importance,
- Unleash your potential,
- Know your work matters,
- Embrace diversity,
- Make a difference,
- Join a dedicated team, and
- Build community.
- Great competitive salary and fantastic matching pension plan (optional)
- Healthy hours of work – 4-day work weeks (work-life balance)
- Amazing team environment, built on respect & inclusivity
- A clean, environmentally friendly work environment
- Supportive employee family assistance program (EFAP)
- Great employee wellness program
- If desired, an abundance of overtime opportunities exist
- Excellent future career progression opportunities
- Fantastic corporate training & leadership development programs
- Transit winter parkas are provided
- Full-time opportunities exist within 9-12 months, which will provide other amazing full-time benefits & paid vacation
- Flexible avenues exist to change shifts, to meet personal commitments.
- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks