Team Lead - Chinese Only
JobCart Inc
- Markham, ON
- $45,000-50,000 per year
- Permanent
- Full-time
- Manage and lead a team of employees
- Ensure team members are meeting performance targets
- Provide coaching and guidance to team members
- Collaborate with clients to understand their needs and provide solutions
- Monitor and analyze team performance, identifying areas for improvement
- Create and maintain a positive and productive work environment
- Handle escalated customer issues and resolve them promptly
- Fluent in Chinese (Mandarin or Cantonese)
- Prior experience in a leadership role
- Strong communication and interpersonal skills
- Customer service-oriented mindset
- Ability to motivate and inspire team members
- Excellent problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment
- Proficiency in Microsoft Office Suite