Community of Practice Project Facilitator
Somerset West Community Health Centre
- Ottawa, ON
- $24.74-29.10 per hour
- Permanent
- Full-time
- Completes all administrative tasks related to project planning, communications, and networking (between Network and Coalition members and key partners) including scheduling, work planning and stakeholder engagement as required.
- Maintain project database and support monitoring and evaluation activities as required.
- Assists the Coalition’s Community of Practice consultants and coordinates the delivery of workshops and resource packages for participants.
- Coordinate the relevant working groups and committees involved in the planning and development of Community of Practice project activities, virtual and online events, development of materials for marketing and promotions.
- Coordinate the planning and delivery of virtual workshops and clinical supervision access hours between September 2024 and March 2025
- Coordinate and support the delivery of a one-day professional event in March 2025.
- Experience providing programs or event planning for large professional groups.
- Knowledge of the mental health systems and regulatory authorities, clinical professional associations in health care related to mental health in the Ottawa region.
- Familiar with stakeholder relations and working with customers or clients in the health or mental health care sector.
- 1-3 years of experience in Administration (general office administration, computer experience and competency)
- Proficiency with ZOOM webinars, social media platforms, Canva, Constant Contact, Adobe
- Experience maintaining basic accounting and bookkeeping, invoicing etc.
- Experience coordinating translation and interpretation services.
- Proficient in with digital resources including Constant Contact, Survey Monkey, WordPress, Canva, MS Excel
- Strong interpersonal and problem-solving skills
- Excellent organizational and time management skills and demonstrated ability to meet strict timelines.
- Strong computer and software skills in Microsoft Office, Google Workspace, ZOOM, Doodle, etc.
- Ability to work independently, work remotely and in person as required.
- Be receptive to feedback, be willing to learn, embrace continuous improvement and adapt to changing work environment.
- Excellent organizational skills
- Works effectively and demonstrates composure and professionalism under pressure/challenging conditions and to meet multiple conflicting demands.
- Works independently, is self-directed and exercises initiative while working remotely.
- Available to manage and deliver in-person events in the city of Ottawa.
- Successful completion of Police Record Check, with the vulnerable sector
- Prepares, composes, types, edits, and distributes electronically agendas and minutes of meetings.
- Ensure all participant data, such as contact information, is always up to date.
- Maintains accurate and complete records and update logs of various activities completed.
- Maintains work schedule and liaise with relevant partners to advance action items.
- Provides communications and promotional support via email and social media.
- Participates in program monitoring and evaluation as required by the funder.
- Maintains confidentiality and acts in an ethical and professional manner, in accordance with professional standards.
- Processes invoices and updates project budget
- Works well within a team environment and collaborates with others, assisting in the delivery of professional services to clinicians, partners, and community stakeholders.
- Ability to work collaboratively in a multi-disciplinary team with clinicians and other agencies in the Coalition.
- Ability to provide technical support on ZOOM to deliver workshops, webinars, and meetings.
- Coordinates, schedules, and facilitates team meetings.
- Participates in Coalition promotional events and outreach activities as required.
- Complies with all mandated legal/regulatory requirements related to working at SWCHC, i.e., Occupational Health and Safety, standards of professional conduct, etc.
- Ability to independently assess situations and to respond appropriately while working remotely and in person.
- Ability to work flexible hours based on program needs.
- Communicates effectively in English and French.
- Familiar with social media platforms and provide communications support for the project.
- Works collaboratively with members of OBMHC, SWCHC as well as partner organizations
- Ensures all communications and proportions are released in an efficient and timely manner.
- Ensure the quality and content of all OBMHC messaging and promotions in both official languages.
- Coordinate additional translation and interpretation of OBMHC materials as needed.
- Provide evaluation and participant data as required for reporting purposes