On Site Mining Technician
Cummins
- Winnipeg, MB
- Permanent
- Full-time
- Technical specialist and regular customer support contact to diagnose and complete less complex repairs to Cummins products at a single customer’s site.
- Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
- Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Completes training in line with skill and business requirements.
- Maintains work area and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
- Heavy duty mechanic Provincial certification (Preferred)
- Vocational diploma from relevant technical institution
- Current relevant electrical certification (optional)
- Locally valid driving permit
- This position may require licensing for compliance with export controls or sanctions regulations.
- Intermediate level field service work experience
- Intermediate level knowledge of and/or experience with power generation and engine products
- High Voltage/ Low Voltage experience (optional)
- Customer service experience
- Completes complex internal engine repairs
- Performs engine overhauls with limited direct supervision
- Ability to troubleshoot with limited/no support from diagnostic tools
- Larger more complicated engine rebuilds
- Mentor junior technicians including technical support and documentation