Security Ambassador - Full Time - Mount Sinai Hospital - $26.27/ Hr
Paladin Security
- Toronto, ON
- Permanent
- Full-time
- Continually monitors and actively patrols the emergency department waiting areas and pro-actively engages patients (awaiting treatment), visitors and staff in order to develop a positive safety culture
interactions.
- Uses supportive verbal techniques and engages staff resources in order to identify appropriate
- Develops relationships and maintains liaison with clinical and operational stakeholder groups (i.e.
communication and consultation in the development of appropriate support and/or intervention
strategies.
- Acts as a principal contact for security services within the emergency department and liaises with
who may pose a risk of violence.
- Makes observations relating to obvious visual changes to the apparent health of those awaiting
unresponsiveness, etc.) in the area and immediately identifies any concerns to clinical staff.
- Conducts and documents an hourly census of the number of persons in the waiting areas.
- Maintains basic data concerning the number of client contacts made during each shift.
- Establishes knowledge of the support options and resources available (i.e. warm blankets, food & drink,
ensure their applications are appropriate and not contrary to clinical needs (i.e. not all triaged patients
should take food or water prior to being seen by a physician).
- Develops relationships with regular patients and visitors and through consultation with stakeholders
individual patients and visitors who are known to present a potential risk of violence.
- In order to establish and maintain a positive rapport with regular patients and visitors, the Client
- Ambassador is not intended to get directly involved in physical interventions unless required to do so in
Ambassador will engage site security and/or the site Code White team in order to manage physically
aggressive or threatening behavior.
- Participates in multi-disciplinary stakeholder/team briefings/de-briefings and provides input into
- Reports observed and suspected security concerns to site security and/or law enforcement as
for the safety of another person.
- Provides way-finding and general information assistance as necessary.
- Acts as a Security Supervisor within the ED and will direct and supervisor guarding activity within the
First Aid, CPR Level C
COVID Double Vaccinated
Proof of immunizations for TB, MMR, Varicella?Additional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid HolidaysThis job reports to the Ovado JamesThis is a Full-Time position 1st Shift.Number of Openings for this position: 6