Infrastructure Install and Support Tech

• Rack/Mount, Cable, and maintain Network and Server Assets
• Receive and Organize technology assets for use with Projects and Repairs
• Maintain an inventory of tools, parts, and supplies to support Break Fix
• Clean, Organize and document premises network closets and Data Rooms
• Coordinate with Internal and External teams to be the Point of Contact for Project and Repair
• Support Asset management through accurate inventory and communication of installed assets
• Drives adoption of standard process, be a continuous improvement champion and process documentation SME.
• React to performance alerts and work proactively to ensure IT meets service level requirements, this may require off-hours work.
• Positively contributes to a high morale/high-performance team culture, leading by example.
• Be a Liaison with Facilities

• HVAC, electrical distribution, UPS protection, generator support, fire, smoke, and water detection

• Work to identify opportunities to move to standards
• Support implementation when needed

• Attention to Detail:

• Be Organized and take pride in clean and well-maintained facilities.
• Asset management. Ensure the ITAM team is kept up to date on changes
• Cable Management. Work to ensure excellence in Power and Network Cable Management
• Excellent communication skills with Internal/External Support teams, under pressure. Ability to explain the situation in a calm and organized fashion, take guidance and facility efficient resolution of issues
• Ability to troubleshoot and solve hardware problems, willingness to learn new technologies and techniques.

• Willing to adjust work schedule as needed to support emergency and planned work
• Experience with cooling, power, and space design related to infrastructure preferred
• A.S. in M.I.S/Computer Support or 2 years’ experience preferred

Brunswick