Director of Product
Meda Agency
- Vancouver, BC
- Permanent
- Full-time
- Reporting to Revenue Leaders, you will be at the forefront of evolving our product to serve existing and new healthcare markets, defining strategies to drive growth and retention.
- Guide the development, prioritization and execution of a data and insights driven product roadmap that delivers maximum value to the customer and the business, aligning it with the company’s vision and yearly/quarterly strategic growth targets.
- Be the voice of the product and our customers at the senior leadership level to share insight and gain feedback, clarification, and consensus.
- Produce and share company-wide product strategy artifacts outlining product use cases, technical costs and considerations, and success metrics.
- Working with the Product Manager, you will collaborate closely with Engineering, CX, Marketing, and Sales teams to deliver product success for the entire organization, including:
- Release plan development
- Facilitation of TechOps, Support and Sales Team training.
- Work with Product Marketing to uncover unique insights from customers and bring these insights through the full product development lifecycle and the go-to-market strategy.
- Work with our Customer Advisory Board to understand our clients' needs, gather feedback and extract insights on the market.
- Establish and monitor success metrics for major product initiatives to quantify the impacts made by product development to key business metrics.
- Mentor Product Management team and share best practices with the wider Engineering team
- Minimum of 5 years of experience as a Product Leader at a strategic level.
- Proven ability to lead a group of people or an organization to achieve ambitious growth targets. Ideally spearheaded product management in an organization with growth from 10 million to 30 million+
- Experience working in a small-to-medium sized SaaS company.
- Experienced with competitive analysis and establishing a strong market fit for product.
- Thrives on being able to “get things done” while still valuing process optimization, consensus building, and using research and data to inform decisions.
- Highly collaborative and proactive mindset, with excellent verbal and written communication skills
- Ability to organize and prioritize work across multiple deliverables and deadlines across multiple teams and projects.
- Familiar with building business models and cases to drive ROI for the business.
- Strong instincts for triage - be able to instinctively know what is important and what is less important.
- A champion for iterative product development - delivery is key and iteration will make it more perfect.
- Understands engineering complexity; You are comfortable getting into deep technical discussions with engineers about estimates and the pros and cons of different solutions.