Bilingual Customer Service Administrator
Randstad
- Edmonton, AB
- Permanent
- Full-time
Do you want to work for an employer who values team and individual contributions? Do you enjoy a work culture that provides opportunities for team events? Are you looking to work in stable industry? Than this is the company for you!- Benefits and Vacation included!
- 7.30am - 4pm shift
- This company promotes staff BBQ's and other fun events!
- Fun place to work
- Beautiful office environment
- Wellness facility on site
- Convenient South Edmonton locationResponsibilities
The Bilingual Service Administrator is responsible for a variety of administrative functions including but not limited to:- Responsible for all Customer Administration in Central Canada
- Coordinating Order Management duties between customer and sales team
- Troubleshoot with any logistical errors or order issues
- Answering phones
- Helping Customers with all product inquiries, and directing them to the Product Experts if needed
- Order Entry
- Providing top notch customer service at all times and additional help to other departments when neededQualifications
The ideal candidate will:- Have a professional phone etiquette and a high level of customer focus
- Be fully French/English bilingual
- Have strong attention to detail & problem solving skills
- Enjoy working in a strong team dynamic, and be a positive contributor to that environment
- Be able to handle the pressure of meeting time sensitive deadlines
- Be career focused and interested in continuous learning, a natural curiosity
- Able to work with minimal supervision successfully, analyze information and pay attention to detail
- Be open to supporting team members on other tasks as required
- Previous experience as a service dispatcher or technical service representative would be an assetSoftware Skills:
- Intermediate to advanced MS Office Suite including Excel, Word, PowerPoint, Outlook
- Previous experience with MS Dynamics AX and Sharepoint would be beneficialSummary
If this opportunity appeals to you, apply now! This role will not be available for long!To apply:
- Please visit randstad.ca and apply directly to this posting
- Local candidates only please
- This role does require you to be fully English/French Bilingual and only candidates with this skill set will be considered for this role. A French Assessment will be required.