Associate Account Manager - Retail
Lightspeed
- Montreal, QC
- Permanent
- Full-time
- Serve as the lead point of contact for your customers
- Demonstrate software solutions to your customers, from core POS products to modules and upgrades
- Build a trusted advisor relationship with your customers and identify upsell opportunities
- Negotiate contracts and close agreements to maximize the growth of your book of business
- Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms
- Collaborate with Customer Success Managers to identify accounts at risk and prevent churn
- Track key book of business metrics
- Experience in a quota carrying sales role
- Understanding of solution-based consultative sales in a SaaS environment
- Ability to use Salesforce.com and other technologies to manage and organize pipeline
- Committed to a culture of positivity and high performance
- Excellent written and verbal communication
- Professional poise and confidence while communicating with executives
- Value feedback and thrive on constant improvement and learning
- Strong work ethic, and a self-driven desire to succeed
- Experience in a Retail environment
- Fluency in French
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Uncapped commission;
- Work in a team big enough for growth but lean enough to make a real impact.
- Lightspeed share scheme (we are all owners)
- Immediate access to our benefits plan
- RRSP match after 3 months
- Fitness & Wellness benefit: $500 CAD per calendar year
- Unlimited Paid Time Off
- Parental leave Top-Up
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our .Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.Lightspeed handles your information in accordance with our .