Are you ready to join autoTRADER and help us create bar-raising digital experiences for our clients and customers? Do you have an entrepreneurial spirit and enjoy a flexible work arrangement? As we continue to leverage trending technologies to drive customer-centric innovations, we also provide a Company Culture unlike any other. We are all about Collaboration, Growth and Fun.Trader Corporation is the team behind Canada's leading automotive marketplace, , as well as a world class digital advertising business. We are a technology driven company that creates compelling solutions for our users and dealer customers. We are expanding our team and need are looking for a Tech Ops Engineer to join our team.The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.What you'll do…Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements.Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as requiredManage ticket escalations to 3rd party providersComplete special projects as requestedWhat you bring to the table…Problem Solving SkillsTroubleshooting SkillsCustomer FocusResults-OrientedMust have experience…University Degree in relevant field, or equivalent experience2-5+ years of support experienceSolid Database and SQL skillsExperience with Microsoft AzureUnderstanding of Server ManagementWhat's in it for you…An environment built to help you be your creative bestCompetitive employee benefits program (medical, dental, vision and extended health care)Paid time offProfessional Development dollarsRetirement benefitsCompany Incentive plansFlexible work environmentTeam-building and Employee Appreciation eventsEmployee and Family Assistance and Wellness ProgramsGym membership discountsDo we have your attention now? If so, we would love to hear from you!At Trader Corporation, we welcome everyone to apply. We are committed to diversity and inclusion in our workplace, where every team member feels valued
