Manager, Business Analysis
Langara College
- Canada
- $49.15-72.09 per hour
- Permanent
- Full-time
- Undergraduate Degree with a specialization in business analysis, technology, or relevant field, or an equivalent combination of skills and experience.
- Recognized certification in Business Analysis, such as IIBA’s Certified Business Analysis Professional (CBAP®) – required.
- IIBA Specialized Business Analysis Certifications such as the IIBA®-AAC (Agile Analysis Certification), or IIBA®-CCA (Cybersecurity Analysis Certification) is an asset.
- Eight (8) years of recent related senior level experience including a minimum of four (4) years managing Business Analysts, and four (4) years' experience with product management. Experience should also include a minimum of two (2) years developing BA process and formality for BA teams.
- An equivalent combination of education and experience may be considered.
- Strong practical knowledge of project and product management principles, methods, and practices
- Solid understanding of business analysis methodologies, tools, and techniques, and agile practices.
- Experience with tools such as M365, including SharePoint Online, Teams and OneDrive preferred.
- Advanced understanding of the Software Development Life Cycle (SDLC) and Agile Ways of Working.
- Experience managing team members in a hybrid (onsite/remote) working environment is an asset.
- Experience managing team members in a Unionized environment is an asset.
- Experience creating documentation such as business case documentation or business requirements summaries.
- Experience determining the explicit and implicit needs and requirements of various stakeholders.
- Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations and effective meetings.
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Demonstrates the knowledge, competencies, and experience as a highly effective business analysis professional.
- Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results.
- Ability to work both independently and as part of a team.
- Demonstrated ability to manage and supervise staff and special initiatives.
- Demonstrated integrity, independent thinking, judgment, and respect for others.
- Ability to build and maintain effective working relationships and to provide excellent customer service to all clients.
- Ability to develop, plan, execute and complete multiple projects/tasks simultaneously.
- Ability to work well under pressure and to effectively meet deadlines and organizational requirements.
- Ability to maintain a broad knowledge of current technology and practices in information systems and technology.
- Strong problem-resolution, negotiation, and influencing skills.
- Proven interpersonal skills and an ability to influence senior leaders and peers.
- Adaptability and willingness to learn new skills.
- Solution orientation – Makes timely decisions and advances solutions that are in the best interest of the College and our students.
- Accountability – Fosters and demonstrates a culture of accountability and ownership.
- Relationship intelligence – Demonstrates emotional maturity and operates respectfully in all situations and dynamics.
- Conflict resolution – Acts with courage to take on the tough issues and conversations.
- Mobilization of people – Empowers others to be engaged, motivated and resilient through change.
- Vision and strategic thinking – Energizes people around the vision and supports team alignment with the strategic plan.
- Continuous learning – Cultivates a growth mindset and provides opportunities for development.
- Communication – Uses personal interaction, transparency, and language to effectively build trust and commitment.