Sales & Repairs Lead
KF Aerospace
- Kelowna, BC
- Permanent
- Full-time
- Carrying out the core verification process to prepare parts/tooling for processing; including Part Number verification, part description and associated serial & tracking numbers.
- Ensuring that process stakeholders have effectively completed the required steps to ensure parts/tooling are moved to the correct virtual location for processing.
- Obtaining external repair & calibration vendor quotes and securing approval/non approval from customers or delegated KF employees; communicating status of quotes.
- Verifying customer Request for Quotes (RFQ’s) by validating Part Numbers (PN’s) to determine if current, not superseded or stocked under alternate PN in the Illustrated Parts Catalogs (IPC’s).
- Selecting the correct inventory for a successful sale; this involves assessing the appropriate part condition and regulatory requirements for the customer.
- Investigating previous sales history, and other available data, to determine fair market sale value.
- Ensuring all required data is provided supporting the invoicing process, including the customer Purchase Order, Packing slips, Certifications and Ship To notification.
- Verifying the billing file providing all parts and materials costing and markups.
- Confirming payment terms agreed to at time of customer Purchase Order acceptance including pre-payments, form of payment and current account status.
- Ensuring an approved vendor database is maintained, understanding the vendors core product competencies and capabilities in response to KF Repair Orders and manufacturing orders.
- Reviewing vendor performance.
- Developing strategic alliances and partnerships with KF customers and vendors.
- Acting as a liaison between repair facilities and KF customers.
- Monitoring PowerBi dashboards (Tooling & Rotables) to ensure all projects and tasks are completed in a timely manner.
- Ensuring that all Sales and Repairs ERP and supplemental assigned training is completed on time.
- Ensuring performance reviews and feedback interviews are conducted in a timely manner.
- Minimum 5 years of experience in a related skillset.
- Proven effective leadership skills; a focus on teamwork & collaboration.
- Working knowledge of Supply Chain, Quality & Production processes.
- Ability to comprehend complex technical data.
- Experience in the aviation industry, including understanding of life limited parts/components/assemblies is an asset.
- Hold, or willing to work towards, Supply Chain and Leadership related accreditation.
- Familiarity with KF Aerospace and the variety of aviation services provided.
- Familiarity with ERP systems (Infor M3, JIRA, PowerBi, MS Office) is an asset.
- Able to work productively and independently in a fast-paced environment.
- Proactive problem solving and advanced analytical skills.
- Demonstrated strong interpersonal communication skills.
- Strong customer focus; capable to provide excellent customer service.
- Planning, organizing, multitasking skills and attention to detail are required.
- Proven verbal and written communication skills with demonstrated active listening.
- Medical and Dental Coverage
- Health Spending Account
- Personal Spending Account
- Pension Plan
- Disability, Critical Illness, and Life Insurance
- Employee & Family Assistance Program
- Personal time off