Manager, Franchise Performance, TH, Canada East
Restaurant Brands International
- Toronto, ON
- Permanent
- Full-time
- Acts as a business consultant and coach to Owners and Managers on all aspects of their restaurants (business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty)
- Reviews all Restaurant Operating reports and audits, analyzes the information and determines appropriate solutions in collaboration with Owners and Managers
- Reviews Restaurants’ financial, business and operating performance, finds opportunities to improve performance, and works collaboratively with Owners and Managers to develop solutions to strengthen performance
- Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers
- Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements, marketing and promotional programs and openings and renovations) are well implemented in order to support sales growth
- Is a Tim Hortons Brand/Business Ambassador at all time
- 3+ years’ operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business
- University degree in business, hospitality or a related field
- Strong business and financial acumen and business development capabilities
- Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals
- Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues
- Ability to communicate clearly and effectively in different forms and with different audiences
- Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
- Valid driver's license and driving record within provincial guidelines.
- Pension matching
- Hybrid
- Health benefits (medical, dental)
- Short- and long-term disability
- Comprehensive global paid parental leave
- Telehealth
- Employee Assistance Program
- Discounted Gym Memberships