Lab Assistant
Dynacare
- Windsor, ON Toronto, ON
- Permanent
- Full-time
- Create an ideal customer experience that is best in class and engages with individuals around our products and services
- Accurately enter data, patient, and test information for Ministry of Health requisitions
- Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare's mission and values
- Sort and steer specimens, perform ECG's, Holter Hookups, paternity, urine, drug and breath alcohol collections
- Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
- Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators
- You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
- You are customer-focused with a genuine care for patient's health
- Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
- Prioritize and self-manage within a deadline-oriented environment
- Be extremely detail oriented
- Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients