Deckorators Field Specialist
Universal Forest Products
- Canada
- Permanent
- Full-time
- Be the product and technical expert on all aspects of Deckorators decking and components
- Build and maintain relationships with contractors, builders, specifiers and architects
- Establish product knowledge sessions with contractors and hold various contractor events
- Certify Pros who have been educated and vetted to become our valued partners as brand ambassadors
- Engage contractors in a professional manner on various social media platforms to discuss working with Deckorators products and becoming certified pros and brand ambassadors
- Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used
- Ensure Certified Pros participate in Deckorators promotions and make sure they upload supporting documentation accordingly
- Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program
- Work with Lowe’s PSEs and Pros to educate and encourage them to use Deckorators products in their projects
- Maintain and utilize HubSpot CRM platform for contacts, leads and opportunities
- Work with distributor to support various events put on by dealers where Deckorators can be a focus of interest
- Preferred bachelor's degree or equivalent work experience in a related area
- Must be bilingual - French & English
- Minimum of one year of customer services experience
- Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
- Preferred manufacturing background, but not required
- Preferred experience and knowledge on UFP’s organization, culture, and product lines