Senior Technical Program Manager
Manulife
- Waterloo, ON
- Permanent
- Full-time
- Work closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, and timing for new initiatives
- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project, cross department initiatives
- Be responsible for ensuring collaboration and accountability amongst our cross-functional delivery teams.
- Lead overall plan and communication management, manage interdependencies within initiatives and teams, partner with cross-functional experts, and communicate progress to partners across departmental teams
- Identify key requirements for cross-functional teams and external vendors
- Work with other program managers to identify risks and opportunities across multiple projects within the department
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and collaborators
- Facilitate and enable clear, succinct communication between cross-functional /cross – departmental partners including initiative health documentation
- Proven background and experience in IT program management with minimum 10 years of working experience
- Experience managing and launching large-scale technology projects and proven ability to deliver upfront and ongoing planning documentation, bring together teams and build relationships, and partnering with collaborators at various levels.
- Worked within similar environments of major high value, critical projects.
- Proven background in delivering projects on time and within budget.
- Experience creating and driving processes, articulating delivery needs, and clearing communicating next actions with all levels of partners
- Ability to multitask and manage multiple projects efficiently.
- Excellent stakeholder management, communication and interpersonal skills
- Experience in identity and access management space is a plus
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture