Digital Service Advisor - Personal Lines (Remote in ON)
Westland Insurance
- Burlington, ON
- Permanent
- Full-time
- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
- RIBO license mandatory
- Minimum 2-year brokerage based personal insurance experience
- Post-secondary diploma or degree
- Strong knowledge of personal lines insurance products and coverages
- Commitment to professional development including obtaining CAIB or CIP designation
- Ability to work on a rotating schedule - no weekends
- Communicate with prospects and clients to determine and provide the best possible coverage, protection and customer service
- Build and maintain strong client relationships through proactive contact via email and phone
- Develop new business opportunities by binding new policies, securing expiry dates and cross and up-selling personal insurance products
- Support clients in the claims process
- Manage and review policy renewals in a timely basis in order to maintain high levels of client retention
- Collaborate with co-workers and managers to develop positive and effective office procedures
- Perform all other tasks as prescribed by management to ensure the best customer service for prospects and clients
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.caApply Now
- Burlington, ON, Canada
- Virtual
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