Commercial Lines Account Executive
GPAC
- Franklin, MA
- $100,000-120,000 per year
- Permanent
- Full-time
- Must possess a valid Property and Casualty License; insurance designations such as CIC, CPCU, ARM, or CRM strongly desired.
- 5+ years in commercial insurance.
- Must have previous experience handling large premium volume and complex accounts.
- Proficient computer skills including working knowledge of Microsoft Office products and Agency Management System software (AMS 360, EPIC).
- Able to work independently with minimal supervision.
- Excellent written and verbal communication skills.
- Outstanding consulting, sales and negotiating skills.
- Strong customer service and team skills; must interact effectively with clients, co-workers, and management.
- Strong attention to detail.
- Solid organizational skills and ability to work efficiently under strict time constraints.
- Proven ability to analyze and solve problems.
- Identify service problems and develop and deliver solutions to the customer within customer's established time frame. Develop and implement service plans for major accounts.
- Responsible for meeting retention goals.
- Provide risk management to clients, including contract review and analysis; suggest policy changes or updates as necessary.
- Establish and maintain effective relationships with client Owner/executive contacts authorized to make decisions and with insurance company Brokers, Insurance Carriers, and consultants.
- Attend and assist with presentations for new business with potential clients, and renewal meetings with existing clients.
- Establish and maintain a role model/mentoring relationship with Account Managers and Account Administrators in the Commercial Lines department.
- Perform as liaison between assigned clients, carriers, brokers, consultants, and other representatives.
- Negotiate and deliver renewal pricing.
- Propose and sell additional coverages and services offered by the company.
- Resolve any account performance issues and develop meaningful action plans to improve performance.
- Manage and coordinate audits.
- Maintain a current, active insurance license always.
LogicMelon