Coordinator, Learning & Development
Sobeys
- Canada
- Permanent
- Full-time
.Here's where you'll be focusing:Provide administrative support and oversight of L&D processes to support service delivery and effectiveness of the CL L&D Shared Services function
- Intake process (management and triage of e-mail or on-line intake tools and follow-up communications with requestor, LPAs and team members as needed)
- Tracking of projects, initiatives and work assignments (status updates, analysis and follow up as needed with team members)
- Documenting meeting minutes and identifying assigned action items and follow ups
- Vendor administration (administration of external resources including contract administration, onboarding, time sheets and invoicing, document
- Repository for contracts, SOWs and proposals)
- Workshop and training logistics (for example scheduling administration, communications, facilities, virtual classes, greeting facilitators, evaluations participant queries, assembling and distribution jobs aids, materials and orientation packages, co-ordination technology aids, participant tracking and results)
- Recommend improvements to L&D process administration and oversight
- Keep yourself and others organized and determine which tasks are the most important to manage the process
- Intake and Tracking System
- Document Repository
- Preferred Vendor Data Base
- Invoicing
- Learning Asset Data Base
- Licenses
- LMS
- Recommend improvements to L&D data bases and tools
- Consolidate and prepare reports on trainee evaluations, L&D survey results or assessments
- Keep record of evaluations and survey data and reports
- Recommend improvements to administration of results and reports
- Centre Led L&D Internal support
- These include, but are not limited to:
- Consolidation of metrics, first level analysis and reporting (across all business functions) and management of documentation
- Maintenance and updating of CL L&D organization charts, BF contacts and Embedded Team Contacts
- Logistics and document management for CL L&D meetings
- Logistics and document management for L&D strategic planning sessions
- Logistics and document management for CL L&D communications (team or to external stakeholders)
- Support onboarding of new team members
- Recommend improvements to internal administration
- 3 to 5 years in an administrative role supporting multiple team members or clients
- 2 to 3 years event co-ordination or scheduling
- Proficiency with MS Office Suite - with expertise in Visio an asset
- Knowledge and experience in L&D function an asset
- Bilingual French and English may be preferred or required
- Strong ability to communicate across multiple mediums (email, phone, conference calls, virtual meetings, in-person)
- Process administration, oversight and continuous improvement
- Exceptional attention to detail and quality
- Customer service orientation and willingness to go the extra mile to support colleagues to deliver quality work
- Document management
- Interpersonal relationship skills and comfort working with different stakeholders
- Excellent organizational and coordination skills and ability to prioritize work to meet multiple deadlines
- Critical thinking and problemsolving skills and ability to proactively navigate through situations
- High degree of confidentiality and management of sensitive information
- Flexible working hours policy and telecommuting
- Welcoming and friendly environment
- Company involved in its community
- Education assistance policy
- Opportunities of growth
- Employee discount at participating stores