Team Leader - Due Diligence
BNP Paribas
- Montreal, QC
- Permanent
- Full-time
- Implementation of applications and data migrations (GCARS/MAOS/FENERGO).
- Align MAOS-related processes to regional and Group standards, including KYC and FATCA.
- Analyze and propose business development options in the context of Group, regional and territory activities.
- The scope of responsibilities will include US, Canada, Latin America and Mexico
- Manage the KYC portion for client onboarding’s
- Assign operational tasks within the team, perform responsibility split and delegate tasks as appropriate
- Develop and maintain good relation with internal stakeholders in order that outstanding issues are resolved in a timely manner
- Build and maintain excellent working relation with other internal clients such as Legal, Risk and other Due Diligence teams
- Ensure an appropriate analysis and escalation of issues to senior management
- Coordination at the regional level and with the local compliance service to adapt global and regional policies and procedures to Americas requirements
- Ensure the appropriate trainings are assigned to the team and the mandatory trainings are completed within required timeframe
- Notify local Compliance/Financial Security when a client’s identity or document appears to be fraudulent or suspicious
- Contribute directly to permanent operational control by identifying operational risks, applying and implementing procedures, ensuring the rigour, completeness and quality of controls, transmitting problems to management and resolving them through coordinated action plans
- Daily control and analysis of the production for US, Canada, Latin America and Mexico
- Monitoring implementation of enhanced KPI for US, Canada, Latin America and Mexico
- Release weekly, monthly and quarterly reports to management
- Review the existing indicators on a regular basis and suggest new ones when required
- Escalate as soon as possible the potential technical issues that could put the production at risk, affecting productivity, operational risk or client satisfaction.
- Identify and evaluate the systems development’s needs. Take part in the ROI evaluation and follow up on prioritizations
- Take part in the team’s projects (validate specification, perform tests, …)
- In achieving its objectives, the Team Leader is responsible for the day-to-day management of a team of employees with different levels of experience and skills.
- Make sure the team members are fully trained on their respective areas
- Maintain a high level of cross training by proposing a solid and sustainable cross training plan within Client Engagement and Protection
- Setting annual objectives for team members and provide feedback regarding their performance when required
- University Degree in Finance or Business Administration or equivalent
- 4-7 years experience in the Finance industry with exposure to KYC
- Management experience recommended
- Knowledge of banking products and legal documentation in the banking sector
- In-depth knowledge of client information policies and requirements (KYC)
- Excellent understanding of compliance rules in the banking sector
- Good understanding of the structure of legal persons to be able to determine who are the real beneficiaries of a legal entity
- Ability to propose improvements and enhance the services offered to the clients.
- Delegating skills
- Strong appetite for team management, ability to motivate.
- Ability to build and maintain high collaborative work environment
- Active listening, Excellent communication skills with internal and external clients
- Strong Microsoft Office skills a plus
- Bilingualism in French and English is required.
- Spanish will be a plus
- Respect and value each team member’s contribution
- Act with integrity, accepting responsibility for actions
- Proactive attitude
- Excellent verbal and communication skills.
- Excellent customer service skills
- Rigorous and vigilant
- Ability to manage stress, organization and prioritization skills.
- Team management skills
- Liaise with other Operation functions and other infrastructure groups to support a ‘one team approach’
- We will review candidates as they apply, so don’t wait to submit your application;
- If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. BNP Paribas will work with you to ensure that you are able to participate fully in the process;
- You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. These will be clearly mentioned in the qualifications of the position;
- Montreal’s Top Employers 2023
- Canada’s Best Diversity Employers 2023
- Women in Governance – Parity certified - Gold certification
- Pride at Work Canada
- Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)
- IndigenousWorks
- Part of Les Affaires top 300 companies in Quebec
- Synclusiv
- Ready, Willing and Able
- Autisme sans Limites