Aircraft Enrollment Analyst
CAMP Systems
- Montreal, QC
- Permanent
- Full-time
- Enroll new aircraft onto CAMP application utilizing customer furnished and/or manufacturer furnished documentation, in accordance with CAMP-OPS-100, CAMP-OPS-110, and the specific aircraft model checklists.
- Implement the inspection/maintenance schedule for assigned aircraft in accordance with regulatory authority requirements, customer requirements, and maintenance documentation.
- Evaluate, analyze, and interpret applicable data, such as ADs, SBs, maintenance logs, etc.
- Quality check enrollments to assess data input, ensuring proper implementation in line with CAMP procedures and customer expectations.
- Review, inspect, and work with the client to implement their specific Maintenance Inspection Program.
- Ensure that customers’ data is updated promptly and accurately.
- Prioritize work based on project timelines and current workload.
- Ensure customer requested changes are reviewed and properly implemented.
- Ensure constant and effective communication is maintained with all stakeholders throughout the enrollment process.
- Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be notified of changes, and notify others of changes.
- Address telephone calls from customers regarding maintenance program(s).
- Ensure that customers have full knowledge of the web-based applications, its efficiencies, and functionality.
- Bachelor’s degree or equivalent combination of education and aviation experience to successfully perform the job.
- A & P license or two (2) to five (5) years of related aircraft experience preferred.
- Prior customer service experience a plus.
- Ability to analyze and interpret data.
- Must possess excellent communication skills, both written and verbal.
- Must possess excellent computer skills (i.e. Word, Excel).