Manager, Core Laboratory
Dynacare
- Brampton, ON
- Permanent
- Full-time
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
- As a leader, role model and coach, fostering an environment of positive employee relations, strong teamwork, and employee engagement
- Creating an environment of trust and open communication by sharing information in a timely manner and encouraging multi-directional feedback
- Acting as a coach to promote career growth opportunities, educational pursuits, and participation in internal development programs
- Managing people resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling and effective workflow
- Collaborating with other managers and Director, Laboratory Operations to create a positive work environment in the laboratory
- Overseeing the scientific and technical operation of the department to meet established laboratory standards, accreditation and regulatory requirements
- Resolving any technical and/or client issues, problems and/or concerns by leveraging the appropriate internal and external stakeholders
- Recommending, implementing, and monitoring departmental procedures, policies, and standards
- Working with various stakeholders to develop, recommend and implement continuous improvement initiatives
- Managing compliance requirements such as collection, preparation, and analysis of departmental reports and statistics
- Ensuring appropriate methodology and equipment are in place and assisting in the development of new methods or changes in existing methods
- Monitoring quality control programs and processes, reviewing and interpreting QC results, acting to correct any potential issues
- Providing exceptional customer service, ensuring customer needs are addressed as needed
- Responsible for business planning, goal development and scheduling for the department
- Review scientific issues and challenges with Director, Operations
- Bachelor of Science- Biochemistry or certified Medical Laboratory Technologist
- 3 to 5 years previous leadership experience
- Demonstrated experience leading and engaging diverse team
- Exceptional communication skills that are adapted to the needs of stakeholder
- Ability to foster relationships across all levels of the organization
- Experience in planning, preparing, and devising work schedules
- Demonstrated understanding of the principles and processes for providing customer satisfaction including quality standards for services, and evaluation of processes
- In-depth knowledge of statistics and management reports
- Proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)
- Experience in applying project management principles and techniques
- Ability to effectively manage constraints and competing priorities
- Strong decision-making ability to effectively manage constraints and competing priorities