Operations - Assistant General Manager
Franchise Management
- Antigonish, NS
- Permanent
- Full-time
- Affordable Health and Dental Benefits after probationary period
- Competitive compensations and advancement opportunities
- RRSP for Salary Managers
- WorkPerks!
- Bursary program
- Employee Discounts
- Refer a Friend Program
- Fun work atmosphere!
- Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence
- Cash handling, reconciling cash and daily paperwork
- Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team
- Ensures the delivery on the Customer Promise through managing the daily operations of a restaurant
- Directly perform hands-on operational work on an on-going basis to train and develop Team Members, and Shift Managers, respond to customer service needs and for the purpose of role-modeling
- Motivates and directs team members and Shift Managers to exceed customer expectations with food and friendly service in clean surroundings
- Supervises and trains team members and Shift Coordinators on team stations, products, processes and policies
- Manages cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed
- Assist RGM with local restaurant marketing activities and new product rollouts
- Develop and maintain relationships with suppliers, franchisees and other corporate contacts
- Have Friendly, Dependable qualities and have a positive attitude
- Enjoy working in a fast-paced team environment
- Possess organization skills with the ability to multitask
- Enjoy working flexible shifts, including weekends and nights
- Set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers
- A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together.
- Want to learn how to run great restaurants from the best restaurant managers in the business
- Have an experience of leading a team and motivating them to achieve a common goal
- You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.