Mobile Mortgage Specialist - Kitchener/Waterloo
DUCA
- Ontario
- Permanent
- Full-time
- Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
- Competitive rates.
- Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
- Profit sharing among Members.
- Multiple ways to bank-online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch-DUCA is accessible 24/7
- A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.
- Competitive best in class commission compensation plan (75bps -100bps on closed/funded mortgages) * as of today, subject to change
- Guaranteed base salary for the first 6-months of employment and then a 100% commission structure
- Employer paid benefits
- Dedicated underwriting team
- Partner referral program that pays up to 25 bps on all funded deals
- Fully digitized loan origination systems
- Full support from highly engaged management and Senior Leadership teams
- Proactively create opportunities to engage in client focused home financing conversations with the goal of bringing new Members to DUCA.
- Prospect new and existing referral sources for residential mortgage leads using consultative selling techniques and by offering DUCA's unique suite of products.
- Meet with new Members at their convenience and submit relevant financial information and documentation to the credit adjudication team.
- Monitor overall results and review progress against activities and sales goals.
- Provide sounds credit recommendations and solutions catered to individual needs of new Members.
- Participate in regular coaching sessions and monthly objectives setting.
- Identify new member financial needs and cross sell opportunities and provide appropriate solutions.
- Complete and process all work within guidelines and in accordance to compliance, audit, policies, and procedures
- Mortgage industry or financial services knowledge in a customer facing role.
- Flexible to travel and work variable hours in a fast faced and competitive marketplace.
- Results-driven individual and comfortable working independently.
- A minimum of two years' previous financial services experience preferred.
- Solid knowledge of residential mortgages and financial services in a sales/service capacity.
- Well-developed communication and interpersonal skills including the ability to actively listen, connect and respond in a confident manner.
- Comfortable meeting new people and presenting to a varied audience.
- Ability to engage and connect with new prospects, referral sources and centers of influence.
- Highly motivated and confident with strong prospecting and networking skills.
- Highly developed customer and relationship management skills with ability to negotiate and influence.
- Passionate about providing excellent Member service and helping others to achieve their goals
- Strong business acumen and financial industry knowledge
- Proven sales skills
- Experience using Microsoft Office suite of products
- Experience using Loan Originating System (LOS), or other related software considered an asset
- Frequent travel throughout designated region