Volunteer Coordinator

The Salvation Army

  • Medicine Hat, AB
  • Permanent
  • Full-time
  • 18 days ago
DescriptionThe Volunteer Coordinator is responsible for building and maintaining a strong volunteer base for the Medicine Hat Ministry Unit for their programs, campaigns, and events.KEY RESPONSIBILITIES:
  • Promotes the Salvation Army Medicine Hat Volunteer program; reaches out to and makes presentations to businesses, community groups, service clubs, schools, churches to encourage recruitment of volunteers.
  • Recruits and orients volunteer, collaborates with various program and department heads to identify, fill and maintain all facility and thrift store volunteer positions.
  • Develops and maintains volunteer manual, brochures and promotional material.
  • Assists in the development of volunteer related policy and procedures, job descriptions, evaluations, forms and volunteer handbook.
  • Maintain and ensure security of confidential paper and electronic records in the volunteer database.
  • Ensure there is an effective system for recording of hours and statistics.
  • Plans and hosts volunteer appreciation events, including length of service awards.
  • In collaboration with the Leadership Team, develop/assist in policy and procedure development. Ensure compliance with policies, procedures and health/ safety as it relates to volunteers.
  • Responds to complaints and assists with performance management, discipline and/or resolving conflicts involving volunteers.
  • Collaborate with supervisors/managers to ensure volunteer training is sufficient for our needs
  • Maintain communications with volunteers through existing methods to communicate important information, needs, training, etc.
  • Acquire volunteer feedback - during and at the end of the volunteer term.
Performs other job-related duties as assigned.QUALIFICATIONS AND EDUCATION REQUIREMENTS:*NOTE: For some jobs, you may be required to provide validated educational documentation.Education/Certifications:· The successful job applicant will have completed a minimum of one (1) year of Community College.· An alternative level of education and experience may be acceptable.Experience:· A minimum of two years of prior related experience.Required Skills & Capabilities:
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment.
  • Attention to detail, problem solving, scheduling and analytical skills.
  • The performance of the job requires phone use, keyboarding and lifting.
  • Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
  • Friendly disposition with public
  • Attentive listening, empathy to staff, clients, and volunteers
  • Team oriented and able to take initiative, willingness to work with people from diverse cultural background.
  • Must comply with all Salvation Army policies, procedures, and associated legislation.
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
  • Participate in mandatory orientation training including on-line abuse prevention certification.
  • Valid driver's license and current drivers abstract required.
PREFERRED SKILLS/CAPABILITIES:Successful candidates, prior to hiring, may be required to provide:
  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract.
  • Completion of our online Praesidium Abuse Prevention Training and required Health and Safety training
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.We thank all applicants, however, only those candidates to be interviewed will be contacted.Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

The Salvation Army