Collections Associate
Stewart Title
- Toronto, ON
- $40,000-50,000 per year
- Permanent
- Full-time
- Handle and resolve customer-related queries from internal and external clients.
- Monthly faxing/emailing outstanding statement of client accounts highlighting balances over 60 days.
- Make collection calls to clients with balances over days due.
- Maintain accurate and up to date documentation of collection efforts.
- Routinely review client statements to ensure they are up to date.
- Follow appropriate escalation of collection matters to Collection Supervisor and other departments, as required.
- Run weekly unpaid and paid reports for review.
- Setting up clients on APP/POP
- Record and code underpaid / overpaid amounts.
- Daily reconciling invoice/payment interface and investigate differences to clear.
- Prepare cheque requisitions forms for overpayments as needed.
- Run cancellation reports and apply debit/credit memos as required.
- Reconciling NS to Lawson using available tools and preparing aging analysis and other financial reports from both systems.
- Pulling audit supports per requirement.
- Other duties as assigned or required..
- Minimum 3-5 years Accounts receivable and collections experience, preferably gained at a financial service company.
- Knowledge of accounting policies and procedures
- Excellent organizational skills and ability to prioritize.
- Excellent written and verbal communication skills
- Excellent time management skills
- Experience using Microsoft Office
- Experience working on an accounting ERP system is an asset.