Training & Development Specialist

AutoCanada

  • Winnipeg, MB
  • Permanent
  • Full-time
  • 22 days ago
Regional Training & Development Specialist - Finance and InsuranceWinnipegAt AutoCanada we are passionate about our business, customers, and talent! To be successful we need the best people to curate exceptional experiences for our customers.As a company we are committed to providing our employees with meaningful and challenging work, an engaging and collaborative environment, recognition for performance, and opportunities for growth and advancement.What We Offer
  • Exceptional base salary
  • Generous incentive plan
  • Paid health and dental plan
  • An exciting, growing business!
The OpportunityTo play a crucial role in the evolution of our Saskatoon stores F&I Departments.The role is driven by data, collaboration with the individual stores and facilitated by the Director, Training & Development. You will be a key driver in expanding and growing the F&I business by creating, delivering, and supporting through holistic coaching of our F&I Associates, as well as our stores, on best-in-class methods that ultimately result in exceptional customer service and performance.This role works with a greater team of trainers, reporting to the Director, Training & Development. You will be responsible to lead training F&I Training initiatives of AutoCanada within your region.Your Key Responsibilities
  • Work closely with the Director, Training & Development to facilitate a formal training plan.
  • Analyze each dealership’s performance reports and create a training plan, and schedule, to address identified opportunities for growth or improved performance.
  • Deliver training using a variety of methods, including, providing training material, training aids and technical documents for in-person, telephonic and web-based training sessions and train-the-trainer workshops.
  • Follow-up on performance of action plans with General Managers, General Sales Managers and FSMs as appropriate.
  • Teach in a classroom setting, as well as one-on-one or in live customer situations.
  • Liaise with other AutoCanada Training and Development Specialists across the country sharing best practices and business insights.
  • Liase with Finance Directors within your region including hosting monthly and/or quarterly Finance Director meetings focused on performance, strategy, and train-the-trainer sessions.
  • Attend external courses from time to time related to general training techniques (i.e. train-the-trainer) and/or F&I specific training.
  • Assist with general inquires related to F&I at the dealership level.
  • Be a subject matter expert as it relates to Industrial Alliance products.
  • Develop a strong working knowledge of Unifi 2.0.
  • Ability to travel outside the province one week per month is a must.
  • Travel outside of region may be required approximately once per quarter.
Your Capabilities and Credentials
  • Must have minimum 2 years’ experience as BOTH Financial Service Manager & Sales Manager (GSM experience is a bonus!)
  • Proven F&I averages and penetration rates, as well as consistently above average NPS/CSI scores.
  • Exceptional communication, and presentation skills.
  • Strong organizational, analytical, and project management skills with a keen ability to prioritize.
  • Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate progress).
  • Proficient in MS Office applications: PowerPoint, Word, and Excel.
  • Familiar with training, course design, development, and evaluation.
  • Strong time management, prioritization, and independent problem-solving skills.
  • An understanding of organizational training and development methodologies and adult learning principals including leadership, organizational effectiveness, curriculum / training design, coaching, business culture, change and succession management.
  • Experience in training delivery or strong facilitation, presentation, and public speaking skills.
  • Strong verbal, written and interpersonal communication skills.
  • Excellent customer service skills and the ability to influence.
  • Previously completed training courses/experience would be considered an asset.
  • Must possess a valid Driver’s License and have a safe driving record.
  • Must be local to Montreal.
  • Travel is a requirement of the role and could be up to 1 week per month depending on the “home base” location of the candidate.
Apply Now!AutoCanada is a publicly traded (ACQ:TSX) multi-location automotive dealership group operating in both Canada and the United States with a home base in Edmonton, AB. Founded in 2006, AutoCanada has expanded significantly and continues to grow. For more information about AutoCanada, check out , , .To apply, please submit your resume and cover letter on the Careers portion of our website.We thank all applicants for their interest; however, only those selected for an interview will be contacted. AutoCanada is committed to creating a diverse workforce and an inclusive culture, as an equal opportunity employer we encourage applications from all qualified individuals.INSPcareers@autocan.caPRIVACY|LEGAL|REQUIREMENTS|Artificial IntelligencePowered by

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