Coordinator, Administration and Volunteer Resources (Auxiliaries), Volunteer Services - BC Children’s Hospital

• Answers all incoming enquiries and responds to requests for general information, donations, and volunteer reassignment and schedule changes.
• Schedules committee meetings for Auxiliaries and other committees as requested. Ensures collation, printing and distribution of reports.
• Opens, directs and/or reads routine mail/messages to ensure prompt response by appropriate parties. Provides and/or acquires supporting documentation, and composes and signs routine correspondence.
• Monitors and orders stationary and office supplies, maintains filing system, and creates and monitors department appointments, meetings, and presentations.
• Maintains volunteer database and records such as spreadsheets, schedules, donation information, correspondence, Auxiliary membership fees, and receipts and departmental statistics. Collects Auxiliary membership dues, issues receipt and maintains records for auditing purposes.
• Maintains and manages department petty cash allocations including expenditures and reimbursement requests and reports to PHSA. Acts as signing authority on behalf of the department for routine expenditures. Assists with budget development, monitors expenditures and reports on variances.
• Provides support to Hospital by screening applicants, conducting interviews and reference checks and selecting appropriate individuals for volunteer assignments. Provides orientation and training to volunteers, ensuring criminal records check compliance and completion of PHSA Privacy training. Supervises volunteers, monitors performance, follows up on any issues or concerns and take appropriate disciplinary action.

• A level of education, training, and experience equivalent to a Diploma in a related field, supplemented by course work in advanced word processing, spreadsheet and database applications.
• Two (2) years of related experience including at least one (1) year of experience supervising volunteers in a health care setting.

• Work both independently and collaboratively.
• Resolve administrative issues/problems.
• Prioritize workload and be flexible to meet and adapt to changes in organizational priorities.
• Exercise sound judgment.
• Plan and organize.
• Communicate effectively, both verbally and in writing, including the ability to respond diplomatically to both internal and external inquiries.
• Supervise and provide guidance and direction to others.
• Interact with a variety of people and personalities and provide motivation and encouragement to volunteers.
• Take initiative and work with minimal supervision.
• Physically perform the duties of the job.

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Provincial Health Services Authority