Facility Supervisor - DCC/CDC Facility Maintenance & Support Services (Real Property Operations Unit)
Black & McDonald
- Sudbury, ON
- Permanent
- Full-time
- Provide leadership and assist with strategic objectives related to facility operations.
- Work Order Management; Supervise, plan and coordinate work assignments for Building Operators, Maintenance Mechanics, and all other maintenance staff / trades.
- Collaboration with customer stakeholders, supervisors and EHS to devise work plans, including issuance of building communication, and completing risk assessments.
- Collaborate with tenants to complete work requests and maintenance with minimal disruption and adherence to customer protocols.
- Effectively monitor, prioritize and dispatch work orders to maximize productivity and ensure quality by verifying and auditing closed work orders to assess completeness and correctness.
- Ensure all training and certification requirements for staff are met through comprehensive tracking and scheduling.
- Perform daily site walk-throughs and conduct a minimum of one weekly inspection of active worksites.
- Formulate action plans for facility operational and emerging issues, as needed.
- Recommends/Implements Solutions to Facility operational issues.
- Hire and supervise the activities of subcontractors and subordinate staff.
- Participate and provide updates to customer designates during weekly / bi-weekly / monthly meetings or as needed.
- Provide assistance for internal or client-based audits or inspections as needed.
- Ensure that required environmental, health and safety, security and quality assurance programs are implemented as per internal / client specific policies and local codes and regulations.
- Provide oversight and technical guidance to direct reports, as needed.
- Participate in major vendor monthly performance meetings and hold vendors accountable for contractual deliverables.
- Support preparation of Quarterly Business Reviews, alongside Operations / Facility Manager.
- Internal / External stakeholder management.
- Emergency response planning and auditing.
- Mentor and train reporting staff.
- Performance development and career planning for team.
- Quality assurance checks to ensure vendor contract obligations are being satisfied.
- Perform other duties as required.
- Familiarity with specific software packages and management tools (JDE / DSI / CMMS Dashboards, etc)
- Advanced analytical and time management skills
- Understanding of Facility Management processes and standards, either through work experience or qualifications
- Outstanding knowledge of building products, construction details and relevant rules, regulations and quality standards
- Good interpersonal skills with the ability to communicate effectively, both verbally and written at organizational all levels.
- Proven customer service skills.
- Ability to work days, evenings and weekends including holidays, as required to support operational requirements.
- Required to provide a Clear Police Reference Check
- A university degree or equivalent post-secondary degree in a field of study that maintains relatable knowledge that is transferable to the job requirements outlined for this position is considered an asset
- Experience in the facilities industry may substitute for post-secondary education requirements
- Minimum of 3-4 years of experience in a Building Operations position
- A trade license may be an asset
- FMP / FMA designation (through BOMA or IFMA) may be considered an asset
- Able to travel within the Sudbury, ON area
- Security clearance requirements: must be able to get reliability or secret clearance