Communications Leader - Coastal
Vancouver Coastal Health
- North Vancouver, BC
- Permanent
- Full-time
- Provide strategic communications consultation, planning and evaluation for senior leaders to proactively achieve strategic priorities, manage reputation risks, support change and transition initiatives, and positively impact corporate operations and employee engagement.
- Advise senior leaders and physicians on best use of communication tools and practices to achieve operational and strategic priorities.
- Ensure employees and physicians are aware and understand corporate goals and objectives through strategic use of established and emerging communications channels
- Provide advice and guidance and communications direction both internally and externally to ensure the successful implementation of communications strategies.
- Identify and respond to incidents and emerging issues with background information and messaging and develops strategic external communications with various stakeholders including news media, government, foundations, community stakeholders and other publics.
- Provide overall leadership and direction to designated team members using effective management techniques (e.g. coaching, mentoring, skills and leadership development, performance management).
- Conduct research and evaluations, including surveys and focus groups, to benchmark and measure the effectiveness of the organization’s communications strategies.
- Perform other related duties as assigned.
- Bachelor’s degree in a relevant degree, particularly communications, marketing or journalism, plus seven to ten (7 to 10) years of progressive experience in public relations and change leadership, or an equivalent combination of experience and education. Industry-recognized accreditation preferred.
- Past experience in organizational or corporate communications is a must and experience with change management and engagement would be an asset.
- Makes independent decisions using analytical and problem solving skills while remaining calm, alert and high-functioning in stressful situations.
- Maintains a comprehensive knowledge of complex health care operations, and VCH goals and objectives to deliver strategic communications.
- Demonstrated knowledge and experience with change management.
- Applies and shares strategic knowledge about organizational culture and operational priorities to build partnerships, understanding and advance quality improvement.
- Uses broad knowledge of the social, political and economic environment in the provision of strategic advice to stakeholders across VCH relating to government, community and media communications.
- Applies solid knowledge of best practice business methods to help advance corporate culture, executive communications, executive engagement with frontline staff, corporate business practices and online and in-person communications.
- Uses advanced skills and experience in journalistic and business writing, as well as the skill to develop compelling written and multimedia presentations to target and engage a variety of external and internal stakeholders.
- Physical ability to perform the duties of the position.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff