Service Advisor

Midas

  • Toronto, ON
  • $60,000-75,000 per year
  • Permanent
  • Full-time
  • 26 days ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
  • Develop and present estimates, source parts and sell jobs to customers
  • Interpret inspection results (working with Technician) and present results to customers
  • Deliver superior customer service while listening and consulting customers
  • Contributing to the effectiveness of peers to promote success
  • Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
  • Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
Qualifications
  • General automotive knowledge
  • 1 year experience in the automotive industry
  • Excellent customer service skills
  • Good communication skills
  • Team-building skills
  • Valid driver’s license
  • Ability to work a flexible schedule including weekends, evenings, and holidays

Midas