Mortgage Administrator
Sprott Shaw College
- Kelowna, BC
- $21.00-23.00 per hour
- Permanent
- Full-time
- Telephone / Reception Duties - responsible to efficiently manage a multi-line switchboard for all companies, following company policies for proper handling of incoming mortgage enquiry and investor calls.
- Experience with all typical office procedures, including intermediate (or better) computer skills and knowledge of Office, Word and Excel. Other such duties to include:
- Filing
- Mail merges/solicitation letters & correspondence
- Mail/courier
- Maintaining all office supply levels
- Liaison with service providers as required (i.e., computer technicians)
- Other miscellaneous tasks as required.
- Active involvement in all administrative functions relative to our mortgage investment corporation. Duties to include:
- Administering all documentation relative to shareholder purchase and redemptions.
- Liaison with shareholders and business contacts in a professional manner - 1st contact in many cases.
- Maintaining fire insurance and security documentation on an on-going basis.
- Preparation of mortgage renewals and related documentation by calculating new interest payments and APRs
- Aid in reconciliation of assets and liabilities in preparation for our upcoming merger.
- Maintaining accurate mortgage records & reporting using internal mortgage administration software (Dolphin).
- Assist with all aspects of regular reporting in various forms to shareholders, regulators, lawyers, accountants, etc.
- Assembling monthly reports by sorting through data for multiple mortgages
- Maintain corporate website.
- Involved in preliminary and more intermediate collection activity will be a component of this position (be telephone and mail).
- Assist lenders with all documentation relating to mortgages and lending, excluding anything that could be construed as lending or mortgage brokering. Specific parameters will be provided for acceptable client/lender contact and discussion for a non-licensed employee.
- Any other duties assigned by Management.
- An eagerness to learn and gain practical experience within the mortgage and lending industry and learn from brokers with over 10 years of experience.
- Demonstrated ability to communicate and work independently.
- Demonstrated high level of initiative and attention to detail.
- Strong teamwork and collaboration qualities
- Excellent task management and task prioritization skills
- Curious and analytical thinkers
- Experience with Microsoft Office applications